Hand sanitizing stations will be available throughout the ACC lobby. For more information on the safety procedures in place throughout the ACC, please refer to the ACC’s COVID-19 Recovery Plan.

In order to reduce the handling of objects between attendees, we strongly recommend purchasing your ticket online prior to the event rather than purchasing on site at a sales desk. Tickets will be available throughout the event via our ticketing site.

If you receive meet & greets via matchmaking, please note that Featured Creators have been given the ability to dictate any safety protocols that they would like in order to ensure their comfort. Please be sure to listen to directions from staff and security in the Meet & Greet Hall, and please make note of any signage. Whether gifts will be accepted is up to the discretion of each individual creator.

If you cannot comply with all VidCon 2022 COVID-19 protocols, you may request a full refund up until June 3, 2022 in accordance with our Refund Policy

Refusal to cooperate with these procedures on site will result in ejection from the venue without refund. 

VidCon reserves the right to modify and add requirements in its sole discretion. For additional information, please refer to our Health & Safety page and COVID-19 Policy. We will continue to update this FAQ should protocols change.