Matchmaking will run from April 27 at 12 PM (PT) through May 18 at 5 PM (PT). 


Please follow the steps below to get logged in to our matchmaking platform:

1. Log in to the matchmaking site using the order holder’s email address and the Order ID. If someone else purchased your ticket for you, be sure you get this information from them. Your Order ID can be found in the confirmation email the order holder receives once they make their VidCon ticket purchase.

2. Select your name (or the name of the person you’re helping enter) from the list of ticket holders on the order. 

3. Enter an email address for this entry. This is the email address we’ll use to contact you if there are any changes to the creator list or if your entry is incomplete, and we’ll also email you here once your results are ready to tell you you can log back in and view your schedule. You can update this email address at any time by visiting the page or from the User Menu in the top right corner. 

Please be sure that you keep an eye on your spam folder throughout the matchmaking dates to ensure you don’t miss anything important from us.

4. Select Meet & Greets from the Matchmaking Event list.

5. If you have multiple tickets on your order, be sure to double-check that you see your name to the top left. You can toggle between other ticket holders on the order using the User Menu.