VidCon US 2020 Cancellation

Will I be refunded for tickets/merch I purchased?
At this time, all refunds for VidCon US 2020 tickets and merch have been issued at this time. If you have been unable to locate your refund or did not recei...
Mon, 27 Apr, 2020 at 9:41 AM
What if the card I used for the purchase is no longer valid/I switched banks, etc?
VidCon is only able to refund to the original method of payment. If this has changed, you will need to reach out to your bank or card issuer as soon as poss...
Mon, 23 Mar, 2020 at 10:10 AM
Can I just have my ticket transferred to the next event?
Tickets purchased for VidCon US 2020 will not be valid for use at future events and will be fully refunded. The most up to date info for future events and c...
Mon, 23 Mar, 2020 at 10:11 AM
What if I received a complimentary ticket/prize for VidCon US 2020?
If you were the recipient of a complimentary ticket for this year’s event, we will be reaching out to you shortly with more information about next steps.
Mon, 23 Mar, 2020 at 10:11 AM
If I pre-ordered merch, will I still receive it somehow?
Unfortunately, we are not able to ship pre-ordered merch. All merch will be refunded along with tickets.
Mon, 23 Mar, 2020 at 10:12 AM
When will the next event be?
We’re so happy to see the enthusiasm, and we will share details with you as soon as we can, but no later than June 15, 2020! Be sure to keep an eye out for ...
Mon, 23 Mar, 2020 at 10:12 AM
What if I booked a hotel through Experient/the VidCon link?
As the official housing partner of VidCon, Experient is handling all hotel rooms booked within the VidCon hotel blocks. If you have booked in the official b...
Mon, 23 Mar, 2020 at 12:05 PM
What if I purchased Disney Day tickets?
If you purchased Disneyland tickets using the discounted Disney Day link, your tickets will still be valid (circumstances permitting) during the original da...
Fri, 3 Apr, 2020 at 1:00 PM