Registration Information

Which track is right for me?
Standard (in-person) tickets can be purchased for any of our three tracks. Check out the descriptions below to find out which track may be the perfect fi...
Tue, 15 Jun, 2021 at 2:04 PM
I received a ticket as a prize in a promotion I entered. How do I claim that?
If you entered a promotion and received a ticket or were offered a complimentary ticket for any other reason, we will reach out to you when tickets are avai...
Tue, 23 Mar, 2021 at 7:05 AM
I can’t attend VidCon US in person. Do you offer digital access?
We sure do! This year, you can experience the magic of VidCon wherever you are! Watch the event in real time with our livestream or choose an On Demand tick...
Tue, 22 Jun, 2021 at 9:21 AM
How can I access the content offered by my On Demand ticket or bundle?
We will be using Uscreen as our platform for on demand video. If you purchase a VidCon Creator & Industry Track On Demand Subscription or a standard tic...
Tue, 22 Jun, 2021 at 7:20 AM
How long are tickets available?
Tickets will be available on our website until sold out. If they do not sell out online, you may purchase tickets at the event as well as online throughout ...
Tue, 22 Jun, 2021 at 7:20 AM
When is the last day I can cancel my ticket(s)?
All VidCon US 2021 purchases can be canceled for a full refund before October 14, 2021 at 12 AM (PT). To request a refund, please reach out to info@vidcon.c...
Tue, 22 Jun, 2021 at 7:21 AM
When is the last day I can modify the name on my ticket(s)?
The deadline to modify the name on a ticket is October 21, 2021 at 12 AM (PT). Any modifications beyond that date must be requested on site at the Registrat...
Tue, 22 Jun, 2021 at 7:12 AM
How do I cancel my ticket(s)?
If you would like to cancel your ticket or order, please reach out to info@vidcon.com with your full name and Order ID, which can be found in the order conf...
Tue, 22 Jun, 2021 at 7:11 AM
How do I modify the name on my ticket(s)?
The names on your tickets may be modified up until October 21, 2021 at 12 AM (PT). If you need to update the name on a ticket after the deadline, please sto...
Tue, 22 Jun, 2021 at 7:11 AM
Help, I can’t find my confirmation email/tickets!
Those who have attended VidCon before may remember receiving a confirmation email for their ticket, but this is no longer the case with our new registration...
Tue, 22 Jun, 2021 at 7:11 AM