Unfortunately, we are not able to advise you when it comes to your flight. Additionally, if you did not book your room through the housing link on our website, you will need to contact the hotel you booked with directly to cancel your booking.


As the official housing partner of VidCon, Maritz Global Events is handling all hotel rooms booked within the VidCon hotel blocks. If you have booked in the official block, there is no action required on your part to cancel these reservations and you will not receive any notifications from the hotel(s). If you have other questions please contact MGE Customer Service 9:00 AM – 6:00 PM (EST) at: VidConGroups@maritz.com or 864-342-6347.