All VidCon US 2021 purchases can be canceled for a full refund before October 14, 2021 at 12 AM (PT). To request a refund, please reach out to info@vidcon.com with your name and the order ID (which can be found in your confirmation email) and let us know if you’d like just one ticket or your entire order canceled. Please note that ONLY the order holder is able to request a refund or cancel tickets.