As the official housing partner of VidCon, Experient is handling all hotel rooms booked within the VidCon hotel blocks. If you have booked in the official block, there is no action required on your part to cancel these reservations and you will not receive any notifications from the hotel(s).  If you have other questions please contact Experient Customer Service 9:00 AM – 6:00 PM (EST) at: vidcon@experient-inc.com or 800-967-8852 (US & Canada), 847-996-5832 (international).

 

If you booked your room through another site you will need to contact that site and/or your hotel directly.